Apple Watch - Total failure - they blame Apple

You will note that the Apple Watch is identified as supported. This is a bad joke. Maybe if you start the program on the iPhone and sit next to the iPhone it may work. So far in testing over a six week period with continuing customer support it worked maybe 1 out of 30 attempts. But don’t walk more than a few feet from the iPhone or the test results were zero. Working only with the iPhone resulted in many frustrations. i was repeatedly asked to sign in even when the previous test functioned. When I was asked to sign in on the iPhone I would in disgust sometimes leave the iPhone and start the process on my iPad without problems.

Conclusion: Qardio say the problems are caused by Apple. Does it work with the iPad - usually. Does it work with the iPhone? Kinda but often times after repeated frustration. Does it work with the Watch - Less than 10% and then usually with frustration and almost sitting on the iPhone - why then the Watch?

How does it work with the Apple Health? Sometimes it transferred the results and sometimes it took days before the results were visible. When I asked customer service why or how to get the results immediately I was met with Huuu. It should work. Pairing is a joke. One device must physically be laid upon the other for the process to be completed. Those are the words I was given by customer service, really. They explained this is necessary to provide security between the devices. What do you think?

Great idea but they have a long way to go as I see it.

I had over 30 emails and two extended telephone contacts with semi english speaking people. All were kind and expressed desires to help. After six weeks of promises they finally said that it was not intended to work with the watch through the iPhone without first opening the iPhone Qardio app on the iPhone and then activating the cuff by depressing the start on the Watch. AND, this must be done while being but a few feet from the iPhone. I asked why use the Watch? That was met with no response. Finally today they informed me that the problems are all because Apple won’t allow them to adequately use the iPhone software. They have to ability to fix the problems. You take it form there.

GGG&G about Qardio heart health